Our story

xCenta is a trading division of PIB Risk Management, formerly Sigerson Associates, an award-winning risk management company providing a broad range of risk management services. xCenta started life as a paper-based health and safety system dealing primarily with the motor trade.

Over 15 years we have gained invaluable insight into the strengths and weakness of our clients when it comes to managing their business risks. Our experience keeps telling us that strong risk management needs the right leadership, culture and, importantly, process. And that’s where xCenta comes from. We have worked with our clients, and we continue to do so, to develop effective, systems-based processes which enable them to translate good intentions into good outcomes.

xCenta has been built using the combined strengths of commercially experienced risk management advisers, with deep, industry-specific expertise and systems development expertise, working hand-in-hand. We understand the complexities of compliance and legislation, and there are very few scenarios which we have not dealt with several times before. With that insight and knowledge, we are continually able to build new functionality into the xCenta system and deliver an exceptional risk management platform.

About PIB Risk Management

PIB Risk Management was formed from two leading risk management providers, Ford Risk Management and Sigerson Associates, bringing years of experience and expertise together to form a truly unique business.

We’re focused on providing simple, creative and effective solutions to risk management, that really work in the workplace. We tailor our solutions to each and every client, so they can be certain that the solution they have in place is perfectly suited to them.

Our ever-expanding team of risk professionals is based throughout the UK, so there’s never a risk manager too far away, no matter where you are based. Our team draws on a wealth of experience from the past roles within areas such as enforcement, consultancy, education, facilities, and construction, to name a few. This wide-ranging experience is harnessed to ensure we offer the right solutions, every time.

Our team

We are passionate about what we do. We are problem solvers, designers and innovators, and we get excited by the opportunity to work with our clients and alongside our risk management colleagues. It's this environment that has allowed us to drive the xCenta system to where it is today, and we are proud of what we have done.

As a team, we have a broad mix of skills but something that we all share is an ability to listen.

The leadership team

Stuart Upton MBCS
Systems and Process Director

Stuart’s main focus within PIB Risk Management is the leadership and development of the xCenta online Risk Management Solution. With a background in IT, software and business process design Stuart has worked within the risk management environment since 2004 taking on the xCenta project in 2013. Stuart works closely with our other teams within PIB Group including our insurance and group risk divisions, and also works closely with our clients building solutions that meet real world needs identifying opportunities where processes can be improved and efficiencies gained.

Since becoming a father Stuart has discovered he now has far more waking hours in the day, he considers this good groundwork for taking the system global, equipping him with the skills to work across a variety of time zones.

Kim Page
Internal Operations Manager

Kim joined the company in 2011, a complete newcomer to the risk management industry. Kim’s day to day duties include managing internal operations for PIB Risk Management. This entails liaising with clients and working closely with colleagues to ensure that the risk management solution we provide works for and is tailored to the needs of the customer. Like Stuart, Kim has witnessed the metamorphosis of the xCenta product and the xCenta support team focus heavily on ensuring a smooth transition for clients using our online risk management offering. Customer feedback is really important to drive our product forward and regular contact with clients helps to feedback ideas and comments to the development team in order to continually enhance our online risk management solution.

Kim also undertakes consultancy work and is our resident DSE and food safety expert. In her spare time she loves to travel the world, enjoys reading, exploring her family history and long walks with her West Highland Terrier, Jim.

Jamie Shaw
Product Development Team Leader

Jamie leads the software development and video production teams within PIB Risk Management. He holds a first-class honours degree in Information Technology Management and is a Professional Member of the Chartered Institute for IT. Jamie’s background is within IT and website development, and he started working on the xCenta online Risk Management solution in 2015. Jamie works closely with clients and the members of his team to continually develop and enhance the xCenta Solution.

Away from work, Jamie enjoys cars, music and technology – has a keen interest in playing the drums, having previously played at a professional level across the UK.

Corporate Social Responsibility

Our business is committed to providing a secure future for our employees, our clients, the local communities we operate in and the environment. As such, Corporate Social Responsibility is important to us and we encourage all of our employees to play their part. Our CSR committee is represented by colleagues from all areas of our business.

We are determined to have an impact in our community and we are involved in a number of charitable and environmental initiatives to ensure we do just that. We want to provide our experience, our time, and our knowledge to help local community projects and charitable organisations.